SERVICES
CUSTOMER SUPPORT
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We assist our customers in the definition of the equipment when required (drafting, pilot plants, laboratory testing, on-site visits, product testing, materials selection).
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We work closely with our customers and fabricators to ensure that our customers' needs are well defined, understood and met.
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We ensure that documentation (proposals, drawings, data books, quality control reports, user manuals) are easily understood by the end user.
ON SITE DIMENSIONAL VERIFICATION
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When supplying replacement parts it is often necessary to verify dimensions to ensure that details that may be missing from OEM drawings are available, or if OEM drawings are not available, generate new drawings for fabrication.
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We can provide on-site technical support during installation, and follow-up visits to ensure that the operators have been properly trained and on-going maintenance is being performed that will maximize productivity.
QUALITY CONTROL
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We have many ways to work with our customers and manufacturers to ensure that the products supplied meet customer requirements. Our own personnel regularly visit the factories to check the materials and fabrications procedures. When appropriate we use international third party inspection companies such as Moody, Veritas, and others to certify that materials, workmanship, dimensions and functionality of the equipment comply with the specifications. We also welcome customer-selected inspectors to be available for pre-fabrication, in process and post-fabrication inspections.
ABOUT
SBCCO-China is a majority USA-owned Chinese corporation, originally set up to act as the purchasing office of Crimar Industrial, a US company that has been providing high-quality industrial equipment to the mining, smelting, water treatment, petrochemical, power, and other industrial applications through its sales and support teams around the world.
Mr. Beman, the President/Owner of Crimar Industrial and majority owner of the Shijiazhuang Beman Commercial Co. Ltd.(SBCCO-China) has been traveling to China an average of 10 times a year for the past 12 years to ensure that our suppliers understand and meet our customers' needs. He also travels extensively to work with our sales teams on various continents to help customers meet their goals. He has over 30 years of experience in international sales and purchasing and is fluent in English, Spanish, and French. Our understanding of languages and the different cultures that we work with help us to get over the hurdles of misunderstandings. Our motto is "Quality first, quality second, on-time delivery third, and if the first three are met, then focus on competitive pricing"